Return Policy

The products presented on the website and related samples provided to customers are for personal use only. You may not sell or resell said products and samples. We reserve the right to cancel or reduce of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions. Riovea reserves the right to cancel any online order for any reason.

  • Free shipping: Applies to customers from continental US only, not including Hawaii, Alaska and internatioanl customers. For the latter customers, we suggest they contact our distributors in their terrritories.
  • Returns: If for any reason, the customer is not satisfied with our product, the customer should first contact and provide us with specific reason for the return. All returned items must be in the original packaging.
  • Free samples for each purchase: Up to three (3) complimentary samples can be selected with an order. Free samples are offered on first-come first-serve basis and pending their stock availability.