Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit. Please see below for more information on our return policy.

RETURNS. All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS. To return an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Riovea, Inc
Attn: Returns
RMA #
3191 Corporate Place
Hayward, CA 94545
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS. After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note: Returned item must not have been used and returned in original package.

QUESTIONS. If you have any questions concerning our return policy, please contact us at

Last updated April 23, 2023